At CaritasLiving, we are committed to protecting the privacy and confidentiality of our residents and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it.
Information We Collect
We may collect personal information, such as name, address, email address, phone number, and date of birth, from our residents and their families or legal representatives. This information is necessary to provide quality care and services, as well as to communicate with our residents and their families.
We may also collect personal information, such as name and email address, from website visitors who submit a contact form or sign up for our newsletter. This information is used to respond to inquiries and provide updates on our services and events.
We may collect non-personal information, such as IP address, browser type, and operating system, from website visitors using cookies and similar technologies. This information is used to analyze website traffic and improve user experience.
How We Use Your Information
We use personal information from our residents to provide quality care and services, including but not limited to medication management, assistance with activities of daily living, and memory care. We may also use personal information to communicate with our residents and their families about important updates and events.
We use personal information from website visitors to respond to inquiries and provide updates on our services and events. We may also use non-personal information to analyze website traffic and improve user experience.
We do not sell or rent personal information to third parties.
How We Protect Your Information
We take appropriate measures to protect the personal information of our residents and website visitors from unauthorized access, disclosure, alteration, and destruction. These measures include, but are not limited to, physical, electronic, and administrative safeguards.
We restrict access to personal information to authorized personnel who need to know the information to provide care and services to our residents or respond to inquiries from website visitors.
We regularly review and update our security measures to ensure that they remain effective.
Disclosure of Information
We may disclose personal information to third parties in the following circumstances:
- To comply with legal obligations, such as subpoenas, court orders, or other legal processes.
- To protect our residents, staff, or property from harm or threats of harm.
- To respond to emergency situations that pose a threat to the health or safety of our residents or others.
- To cooperate with law enforcement agencies or other government officials in investigations of suspected illegal activities.
We may also disclose personal information to our affiliates and service providers who perform services on our behalf, such as payroll processing or marketing. These service providers are required to protect the personal information we disclose to them and are prohibited from using it for any other purpose.
Data Retention
We retain personal information for as long as necessary to provide care and services to our residents and comply with legal obligations. When personal information is no longer needed for these purposes, we securely dispose of it.
Website Links
Our website may contain links to other websites that are not owned or controlled by CaritasLiving. We are not responsible for the privacy practices or content of these websites. We encourage our website visitors to review the privacy policies of these websites before providing any personal information.
We have used some stock images from third-party stock image purchase platforms. Since they are purchased for commercial use, there are no credits given to the seller on site.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information. You also have the right to request that we restrict the processing of your personal information or object to the processing of your personal information.
To exercise these rights, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes to this Privacy Policy will be posted on our website and will take effect immediately upon posting.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: info@caritasliving.com
Conclusion
At CaritasLiving, we are committed to protecting the privacy and confidentiality of our residents and website visitors. We collect and use personal information only for legitimate purposes, such as providing quality care and services and communicating with our residents and their families.
We take appropriate measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. We do not sell or rent personal information to third parties, except as necessary to provide services on our behalf or comply with legal obligations.
If you have any questions or concerns about our privacy practices, please contact us using the information provided above.